Privacy Policy

Last updated: August 31, 2026

At REFORME Pilates, we respect your privacy and are committed to protecting the personal information you share with us.

Information We Collect

We may collect personal information when you book a class, purchase a service, complete an online form, subscribe to our communications, participate in a promotion or event, or otherwise contact us.

This information may include your name, email address, telephone number, booking and purchase information, and other information you choose to provide.

How We Use Your Information

We may use your personal information to:

  • Respond to inquiries and requests.
  • Manage class bookings, memberships, purchases and studio services.
  • Contact you regarding an offer or service you have expressed interest in.
  • Provide relevant studio updates, promotions or marketing communications where permitted.
  • Improve our services and client experience.
  • Meet applicable legal and regulatory requirements.

Advertising and Lead Forms

If you submit your information through an advertisement or lead form on platforms such as Facebook or Instagram, we receive the information you choose to provide through that form.

We may use this information to contact you about the specific offer, class, service or promotion you expressed interest in and, where permitted, to provide information about REFORME.

How We Protect and Share Your Information

We take reasonable measures to protect personal information against unauthorized access, use, disclosure, loss or misuse.

We may use trusted third-party service providers to help us operate our business, including booking, payment, email, marketing and technology providers. Personal information is shared only as reasonably necessary for those services or as required by law.

We do not sell your personal information.

Marketing Communications

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.

You may still receive communications that are necessary to administer an existing booking, purchase, membership or other service.

Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal and business requirements.

Your Privacy Rights

You may contact us to request access to or correction of your personal information, or to ask questions about how your information is collected, used or disclosed.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Reforme & Co. Inc. / REFORME Pilates
Port Credit, Mississauga, Ontario
Email: contact@reformepilates.ca